Contact information

Legal Notice

Last Updated: April 22, 2026

This website is operated by Arvenzo. Our platform is dedicated to serving customers exclusively in Australia. All orders are processed and shipped with the goal of providing a smooth, reliable, and customer-focused online shopping experience tailored specifically to the Australian market.

1. Business Identification

Company Name: Arvenzo
Website: arvenzo-shop.com
Email: info@arvenzo-shop.com

2. Registered Address (Administrative Only)

2210 Bank Street 1034
Ottawa, ON K1V 1J5
Canada

Note: The registered address listed above is an administrative office and is not a return address. Packages sent to our Canadian headquarters without prior authorization cannot be accepted or processed.

3. IMPORTANT NOTICE ON RETURNS:
To ensure your refund is handled correctly, returns must only be sent after receiving a formal Return Authorization from our support team. Returns sent without prior approval may not be received, tracked, or processed. Please visit our Refund & Return Policy for more details.

4. Market & Jurisdiction

All services, policies, and transactions are governed by and interpreted in accordance with the laws applicable in Australia, ensuring full compliance with the Australian Consumer Law (ACL).

5. Related Documentation

For further information on our operations and your rights, please review our other policies:

  • Terms of Service
  • Privacy Policy
  • Shipping Policy

© 2026 Arvenzo. All rights reserved.