Shipping policy

Shipping Policy

Last Updated: April 22, 2026

At Arvenzo, we are committed to providing reliable, transparent, and efficient shipping for all our customers in Australia. Please review our shipping details below before placing your order.

1. Processing & Handling

We work diligently to ensure your order is prepared for shipment as quickly as possible.

• Order Cut-off Time: 08:00 PM (AEST - Australian Eastern Standard Time)
• Handling Duration: 1–3 Business Days (Monday – Friday)
• Note: Orders placed on weekends or Australian public holidays will be processed on the following business day.

2. Delivery & Transit Times

Once your order has been processed, the estimated transit time is:

• Estimated Delivery: 7–10 Business Days

*Please note that delivery times are estimates. Delays may occur due to courier issues, weather conditions, or regional factors beyond our control.

3. Order Tracking

Once your order has shipped, you will automatically receive a shipping confirmation email containing a tracking link. This allows you to monitor your package's progress in real-time as it makes its way to you.

4. Important Shipping Notes

• Address Accuracy: Customers are responsible for providing correct delivery information at checkout. Redelivery due to incorrect addresses may incur additional charges.
• Returns & Damages: If your item arrives damaged or incorrect, please contact us within 30 days at info@arvenzo-shop.com.

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